Student email address change
Student email address change
Important Changes to your University Office 365 Account
Your University Office 365 account has been modified over summer 2017 as a precursor for future improvements that will provide Single Sign-On to Office 365 and (in later stages) ease of access to other University systems and services, such as Library, Blackboard and IT laboratories.
The switch from your old @email.ulster.ac.uk email address to your new @ulster.ac.uk address (and associated
We have provided self-help guides to assist you in the event you need to migrate emails or
Change 1: The Format of your Email Address
Your email address will change as shown below:
Current Format | New format from 11th September 2017 |
---|---|
"Assigned email address"@email.ulster.ac.uk | "Assigned email address"@ulster.ac.uk Note that ‘email’ is no longer part of the address) |
Emails will still be received to the ‘old’ address, and auto-forwarded to your new address. Going forward the @ulster.ac.uk format must be used as your primary email address.
Please note: the email address formats on this page such as "surname-initials@ulster.ac.uk" are examples only.
Do not attempt to guess your email address based solely on this example format. If you are not certain of your assigned email address, refer to our guidance on how to retrieve this from your Student Record in Banner.
Change 2: Accessing your Office 365 Account
When you access your Office 365 account (for your email and
Example Username | Password |
---|---|
surname-initials@ulster.ac.uk ( | Your University network password that you use to access the Portal and University PCs |
Who is affected?
Currently Registered 17/18 Students and Alumni of Academic Year 16/17 only.
Alumni of 15/16 or earlier are not affected by this change. If you graduated during or before Academic Year 15/16, continue to access your email as previously advised using your previously assigned @email.ulster.ac.uk address and your Office 365 password. Any change to this advice will be communicated via the Keep My Email FAQ.
What is affected?
The changes will relate to your Office 365 services such as your University email account, your
Other online University services that you
Changes to your Office 365 account which affect you from Monday 11th September 2017 onwards are set out below.
Office 365 Service | What you need to do when the change is confirmed |
---|---|
Microsoft 365 Apps for enterprise | You will need to reactivate your Office 2016 or Mac Office 2013 if they have been downloaded/installed onto one or more personal If the Office install is not re-activated, applications may change to read-only access. Review the ISD Please use new credentials as shown below: "Assigned email address"@ulster.ac.uk and network password |
Any Review any currently shared file/folders in After the changeover, access your | |
Redirecting your Office 365 email to personally owned email & recreating Inbox Rules | Any auto-forwarder applied to your email account, will need If you have previously followed ISD guidance on redirecting Office 365 email to a personally owned email address then you must reapply the auto-forwarder after the email address change has been undertaken. Follow the same ISD guidance to apply a redirect to a personally owned email address. Similarly, Inbox Rules are not migrated and you will be required to re-create any rules you may have enabled e.g. |
Mobile Device – Email Setup | You must change the email address associated with accessing your Office 365 account from a mobile device. Your new University email address is in the format of: "Assigned email address"@ulster.ac.uk Any Mobile Device (Windows, IOS, Android) IMPORTANT NOTE: The device will require to be lock protected for University email to be configured correctly, in order to safeguard access to your email. |
When will these changes taken place?
The timetable below shows how the changes will affect you.
Date | Current Students |
---|---|
11th September 2017 | Your University email address is in the format of: "Assigned email address"@ulster.ac.uk When you access your Office 365 account (for your email and The "Assigned email address"@ulster.ac.uk IMPORTANT! On your first login to Office 365 using the new address format as above, please check to ensure that all your information has been transferred. In particular, please verify your Mail (including Calendar and Contacts) and Telephone: 028 9036 6777 Email: servicedesk@ulster.ac.uk |
How do I get help on this?
If you have any issue with your new student email account or
Thank you for your attention.