Information Services is responsible for over 20 IT laboratories (and over 1700 student PCs) throughout the University.
IT Facilities in Laboratories and Libraries
Information Services is responsible for the management of over 1600 centrally supported PC systems in Laboratory, Library Open Access Areas and Teaching Rooms across all University campuses.
A laboratory, if closed for security reasons, can be opened by security staff on production of a valid Student ID card.
A letter from the student's lecturer requesting the use of the facilities gives added assurance that access will be granted.
For further information regarding the facilities and software profiles in each lab across campuses, please select the appropriate link below:
Only students, staff, visitors and associates with a current password can gain entry to the University's online systems.
New students will receive a Student ID and initial network password at enrolment. This information is also available from Banner - Student Information System via the Portal. Note: Fees must be paid up-to date, otherwise you risk having access to various IT and library services disabled.
Logging into the System
Computers in the laboratories and Libraries have an initial login screen. You must enter your Student ID number and network password to proceed. At the first login, you will not be prompted to change your password (although we strongly recommend that you do so). If you forget your password, you can use the "Forgot your password?" link on the Portal login screen to change your password. Alternatively, if you are on campus, you can use the Password Kiosk to obtain a new password.
Please note: there is no local storage on student workstations. You must use your OneDrive cloud storage or an external USB device. After you log out, no user files will be stored and will not be recoverable.
Booking IT Laboratories
Any member of staff who wishes to book a student PC laboratory should book the space through the Physical Resources link accessible through the Portal. Each lab has a set of core applications installed, some have additional software listed as Faculty software. The four campus links above show software profiles in each lab. Note: It is the responsibility of the person intending to book a student lab to check that any specific software that is required is installed.
Teaching & Learning Spaces
ICT Customer Services supports teaching and learning throughout the University by providing fixed and portable ICT facilities in teaching and learning spaces throughout the four campuses. Details of our fixed rooms can be found by selecting the link below:
- Media Equipment Details (PDF)
The PCs in teaching rooms are connected to the student network. Staff , Associates and Visitors must use their Active Directory (AD) account to avail of these systems.
Further information on our Teaching & Learning facilities and services is published on our Media Services web area.
Advice on Saving Data
- Do not save personal data permanently to the local computer as user profiles on computers and personal data content are removed according to a daily management schedule.
- Save your work to OneDrive in Office 365 and/or your own USB storage device.
- Archive/keep multiple copies of your data on different storage devices and include date or version number information as part of the file name.
- PCs in Libraries are automatically shut down when these areas close. You will be warned electronically when the system is about to shut down.