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Visitors,Guests & Associates

Information for visitors and associates who require access to University resources.

Visitors wishing to use University wireless services must login using a temporary account provided by the University for this purpose.

There are two main account types, Guest and Associate. 'Guest' accounts are for those requiring short term access for a definite period of time while those who require access over a prolonged period of time must apply for an 'Associate' account.

Visitors who are registered in an eduroam-enabled institution, and have their devices configured correctly prior to their visit to the University do not require another account.

Details about eduroam services are available.

Additionally, 'Visitor' accounts are available for those who do not need wireless access but instead need to login to a University workstation within a centrally supported Laboratory, Library Open Access Areas or Teaching Room for a short term, definite period of time.

Please note that Visitor, Guest and  Associates Accounts require sponsorship by an employee at the University. This may be a conference organiser or a research/exchange supervisor.

Account Types

  • Guest Account

    Eligibility

    A person, external to the University, that is:

    • invited to work (short-term) on a University project or
    • an attendee at a conference held on a University campus or
    • a temporary lecturer or
    • student at another university

    Access time required

    Less than a month.

    Access Level

    Guests receive wireless only login account, to avail of the internet, for which there is a fixed time limit that is normally specified at the outset.

  • Visitor Account

    Eligibility

    A person, external to the University, that is:

    • invited to work (short-term) on a University project or
    • an attendee at a conference held on a University campus or
    • a temporary lecturer or
    • student at another university and
    • needs to log into a workstation within a centrally supported Laboratory, Library Open Access Area or Teaching Room.

    Access time required

    Less than a month.

    Access Level

    Visitors will be provided with an account enabling them to login to a workstation within a centrally supported Laboratory, Library Open Access Area or Teaching Room for which there is a fixed time limit that is normally specified at the outset. This account will have no wireless access.

  • Associate Account

    Eligibility

    A person, external to the University, that is

    • working in a University office or
    • working on a University project or
    • a temporary lecturer or
    • emeritus staff or
    • from an agency or 3rd party company
    • a chaplain
    • someone who requires a Ulster University email address for a business or research reason as requested & approved by a university employee.

    Access time required

    Greater than a month.

    Access Level

    Associates receive A-codes. In addition to internet access, Associates of the University will be provided with a standard Ulster University email address. They may also be provided with access to any relevant corporate services.These will be deleted when the person's formal association with the University is terminated.

Requesting a Guest Account

This is a self-provisioning service for use on all campuses. While on campus, the guest can connect to the Guest wireless service and complete an online form. An email will be sent to the guest’s staff sponsor, who will then enable the guest's access.

Connecting to the wireless Guest WiFi to request Sponsor approval for new account creation

Sponsor guide for sponsoring a user on Guest WifI 

Connecting to the wireless Guest WiFi with active account details

Requesting a Visitor Account

To request Visitor accounts please complete the Visitor Template spreadsheet and send to servicedesk@ulster.ac.uk. To ensure your request is actioned and accounts are provisioned within the required timescale please:

  • provide at least 1 days’ notice.
  • provide all required information within the spreadsheet for each individual visitor account required.

Required information

  • Title
  • Forename
  • Surname
  • Organisation
  • Campus
  • Start Date of account
  • End Date of account
  • Purpose of Visit

Download a copy of the Visitor Template spreadsheet, fill in and send to servicedesk@ulster.ac.uk.

Please do not remove any columns from the spreadsheet.

Only the information shown as per the example record within the template is required, as indicated above.

Please also note there is no requirement for the Visitor to provide their DOB and we should not request it.

Where information is shown left deliberately blank in the example record within the template, please also leave this blank.

Requesting an Associate Account

As a member of staff, you may 'sponsor' a person who is not a member of University staff to have access to IT facilities for the purposes of the business needs of the University. Personal information, period of association and primary association status details will be required.

Sponsors initiate the request through the RAD System - SPONSORS

Please note:

  • The Sponsors link is currently only supported in Internet Explorer
  • Username - E-code
  • Password - National Insurance number

Further information on Visitor and Associate Accounts can be found in the ISD Service Catalogue