Password information and good practice.

To login to the University Portal and centrally supported workstations, you will need a username and network password.

To login to many University services you will need a username and password.

Passwords are an important aspect of computer and information security.They are the front line of protection for user accounts.

A poorly chosen and managed password may result in the compromise of the security of the University's entire corporate network and therefore, of the information hosted on it.

Login Details

Your University staff email address or your staff eCode (this is your staff number preceded with a lowercase 'e', e.g. e12345678) Your network password

Managing your password

To reset your password you can use the:

Staff Password Reset

Self Service Password Reset (SSPR) enables Staff who have registered for the service to securely reset their University network password 24/7 without the need to contact the ISD Service Desk. SSPR registration is now mandatory so we would encourage you to register now for this enhancement to your account security.

Associate Password Reset

Online Password Changer enables those with Associate accounts or Staff who have not yet registered for SSPR to manage their network password from any location. It can be used when:

  • You forget your password
  • You know your password, but you want to change it
  • Your password has expired
  • To Manage your staff account - e.g. change your Secret Question Answers

For further information on the Staff Password Manager, read A Guide to using the Staff Password Manager

When to change your password

If you believe your password has been compromised in any way, you must change the password immediately and contact the Service Desk.

Services affected when a password changes

Once you have changed your network password, the services that the new password will be valid for include:

  • Staff desktop (if applicable)
  • Email (web access etc)
  • University Portal
  • Blackboard Learn
  • University wireless service

Important note for Postgraduate 'P-Code' users: Only your File Share Service password is affected by a change here. All other services remain valid via your student identity.

Good Practice

The Password Standard contains guidelines for the creation and safekeeping of passwords. Key points that should be adhered to are:

  • Do not reveal a password over the phone to ANYONE
  • Do not reveal a password to a co-worker or line manager for any reason
  • Do not talk about a password in front of others
  • Do not hint at the format of a password (e.g., "my family name")
  • Do not reveal a password on questionnaires or security forms
  • Do not share a password with family members
  • Do not write passwords down and store them where they can be found or accessed by others
  • Do not insert passwords into email messages or other forms of electronic communication.