University wireless services and setup guides.
Eduroam (Educational Roaming), is a single, secure, wireless service available at a number of participating institutions worldwide.
Ulster University operates a "home" and "visited" Eduroam service.
If you have already configured your laptop/mobile device, you should be able to connect to the "Eduroam" wireless network (SSID) where you find the service available on campus.
Most areas within the University have wireless coverage, however if you discover an area with limited wireless coverage please inform the ISD Service Desk.
The “Home” service means that when you visit other eduroam-enabled institutions, you can use your Ulster credentials to connect to the internet via their eduroam service.
The following PDF documents will guide you through the steps required to configure your device for eduroam. We review and develop new documentation for other platforms so if your operating system is not listed yet, please check back again soon.
Alternatively, you can download generic instructions and eduroam settings which may help you configure unlisted devices. If after following these instructions, you require additional assistance, please contact the Service Desk.
Please Note: This step is only required if you have attempted to set up the eduroam connection using the Home Service Setup Guides above and found that the required certificate is not already listed on your device.
Ulster uses a CA security certificate for eduroam so that you can have confidence that you are connecting securely to genuine Ulster servers only.
To ensure that your connection is secure, you need to install "Quovadis Root CA 2" authority (CA). To do this, use another wireless network or connect to 3G.
From the table below, click the link for your device and install/configure following the instructions in the relevant Setup Guide above.
Windows 7, Android & other devices
Although eduroam may work if this certificate is not installed, it is strongly advised that it is used to ensure you are not exposed to security risks and your credentials remain safe.
|Download Security Certificate|
Please Note: Advice provided by the Service Desk for smartphones is on a 'best endeavour' basis and not guaranteed to work.
The 'Visited' service means visitors from institutions providing an eduroam “home” service for their staff and students should be able to use eduroam at Ulster.
Before you visit Ulster, configure your device according to your own organisation’s instructions. Instructions on this page will only work for Ulster University staff and students.
If you have any issues connecting to eduroam, support should be provided by your own organisation.
The operation of eduroam is dependent on operation of the other wifi networking services within Ulster. If you have configured your eduroam connection as per the instructions provided and are still having difficulty connecting, please check the eduroam FAQ or contact the Service Desk.
Users must not share eduroam credentials between each other. For instance, a user might want to provide temporary access for a friend, or a visiting lecturer from a non-eduroam organisation might want immediate network access. It should be clear that this is not acceptable or safe behaviour and would result in you being held accountable for any misuse.
Your password is not simply something that provides network access but is also a critical part of your online identity, often providing access to e-mail, file storage and VPNs that may contain highly personal and sensitive information, i.e. it is like a passport and MUST NOT be shared with anyone.
Visitors: Contact IT support in your own organisation
Any Ulster staff or student and visitors to the Ulster University.