Multifunction Devices (MFD)

Management of MFD services (printing (including mobile printing ), copying and scanning).

Service Description

Management of MFD services (printing, including mobile printing, copying and scanning). This includes installation of print and scanning options along with training and advice. Supply of all consumables and service contract management.

Business Process

  • Provide (where business applicable) an MFD service that includes print, copying and scanning from a single device. This service is then charged to the customer based on usage.
  • Supply student printing and copying services,including cashless payment system.

Supporting materials

Training and User Guides

How to obtain help



Charges are displayed at the device.

Service Metrics (KPI/SLA statement)

Service calls should be dealt with within our hours.


Any customer of the University and approved visitors.

Service Owner

Reprographic Services and Canon UK