AV/Media Service

Information Services is a major University administrative department with responsibilities covering library, academic and administrative computing, digital communications, media-technology services and reprographic services.

Service Description

Information Services support teaching and learning throughout the University by providing fixed and portable AV/Media Technology facilities in centrally bookable teaching and learning spaces throughout our four campuses.

Over 80% of the rooms we support have fixed facilities; we can provide portable AV/Media equipment to the remainder ensuring their setup adheres to health and safety regulations.

Business Process

To make a booking go to: AV/Media Bookings

Supporting Materials

For a general overview of the technology within teaching rooms please refer to the guides below.

Each semester, ICT Customer Services and Support offer tailored training to staff either on an individual basis or it can be arranged for groups.

This typically includes basic functions of technologies within lecture theatres and teaching rooms which supports our customers in delivering presentations and using Fixed IT and audiovisual equipment with greater confidence.

These sessions are advertised on the ICT Customer Services website, via an all-staff email or through out Twitter feed @UlsterUniISD. Should you require training in any of our facilities outside of the scheduled training sessions, please contact our Service Desk.

Teaching room technology guides

How to obtain help

Contact the Service Desk

In addition to core working hours, extended support is available from 5pm to 9am Weekdays, 24-hour Weekends, Bank Holidays and all year round.


There is no cost associated with the AV/Media loans service in support of teaching and learning.

If equipment and/or support is required for an external event or conference, charges will be incurred, see separate catalogue entry on Event Support.


All staff of the University

Service Owner

ICT Customer Services