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Software Services

Information Services manages a range of software purchased on behalf of the University.

Service Description

Information Services manages a range of software purchased on behalf of the University.

Some software is available for installation on University owned equipment whilst other products are available to staff and students for installation on their own PCs or Macintoshes.

Business Process

Software purchases

Purchases of software for use on University-owned equipment must be carried out via the appropriate Software Co-ordinator.

Each faculty and department has an appointed Software Co-ordinator.

  • If you are in a corporate department, the software must be installed by Information Services.
  • If you are in a faculty, your Software Co-ordinator will advise you on the internal procedure within your faculty.

Software licensing

It is the responsibility of each staff member to ensure that all software installed on University machines is legally held. It is a disciplinary offence to install software products for which a licence cannot be produced.

You must never download or install software without the prior approval of your Software Co-ordinator.

Faculties and departments must be able to provide licence details for audit purposes.

Software managed by ISD

Information Services manages a range of software licences on behalf of the University e.g. anti-virus, Microsoft Campus and Select agreements.

The licences can be site or individual licences.

More details on software services available.

Software for Student IT areas (SITL)

Information Services manage a range of hardware and software in student IT areas.

Requests for software deployments in these areas need to be made in conjunction with a Software Co-ordinator .

Please refer to the online form  to make any Faculty Specific or additional SITL Software Requests.

Software for Home Use

Software is available to staff and students for use on their own equipment.

The software may be supplied directly by ISD or via a third party or vendor.

To obtain such software for personal use, the request does not require input from a Software Co-ordinator.

Information on obtaining Home Use products is available via the Portal - ISD Software and Downloads

Two products that are downloadable directly from the University Portal  (at no charge),

  • McAfee anti-virus software
  • SPSS statistical software

Other products may be purchased from a vendor via links on the Portal .

Supporting Materials

For more detailed information, please visit the staff software section.

How to obtain help

Contact the ISD Service Desk.

Cost (where applicable)

Varies according to product.

Eligibility

All current staff and students of the University (depending on product).

Service Owner

ISD ICT Customer Services