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Services

Welcome to the ISD Service Catalogue. The catalogue provides a statement on the range and scope of customer-focussed services offered by ISD.

The services are presented in their generic 'family' groups and are accessible via the 'accordian' index on the right of the screen. Click on any heading to expand the menu and see more.

If you're having trouble finding what you're looking for, try our A to Z.

Business Applications

Information on University Business Applications.

Data Centre and Servers

A data centre is a facility used to house computer systems and associated components.

Document Management

Track and store electronic documents and/or images of paper documents.

Hardware and Software

Hardware and software provision within Ulster University.

Identity and Access

Staff, student, postgraduate and visitor access to accounts and file share service.

Information Assurance

Information assurance (IA) is the practice of managing risks related to the use, processing, storage, and transmission of information or data and the systems and processes used for those purposes.

Reprographics

Reprographic Services offers a central print service on the Coleraine Campus that provides high quality commercial printing and binding services.

Staff Services

Supporting both academic (teaching & learning) and corporate (promotional, administrative) activities.

Student Services

All of our facilities and services are provided to assist you with your studies.

Telecommunications

Providing an effective and reliable telephone service both within the University and between the University public network.

Training

Information Services offers a range of training services for both staff and students.

Web Services

Information on our Portal and Central Authentication Service.

Wireless Service (Eduroam)

University wireless services and setup guides.

Networking

Find out more about our networking services.

Mobile Device Support

Information Services offers direct support to corporately owned iOS mobile devices.

Media Services

Information Services provide IT and audiovisual facilities and support to enhance teaching and learning across the University.