The range and scope of customer-focussed services offered by ISD.

Welcome to the ISD Service Catalogue. The catalogue provides a statement on the range and scope of customer-focussed services offered by ISD.

The services are presented in their generic 'family' groups. Click on any heading to expand the menu and see more.

If you're having trouble finding what you're looking for, try our A to Z.

In this section

Business Applications

Information on University Business Applications.

Data Centre and Servers

A data centre is a facility used to house computer systems and associated components.

Document Management

Track and store electronic documents and/or images of paper documents.

Email and Calendaring

Information on email services provided by the University.

Hardware and Software

Hardware and software provision within Ulster University.

Accounts and Authentication

Staff, student, postgraduate and visitor access to accounts and file share service.

Cyber Security

Information assurance (IA) is the practice of managing risks related to the use, processing, storage, and transmission of information or data and the systems and processes used for those purposes.


Reprographic Services offers a central print service on the Coleraine Campus that provides high quality commercial printing and binding services.

Staff Services

Supporting both academic (teaching & learning) and corporate (promotional, administrative) activities.

Student Services

All of our facilities and services are provided to assist you with your studies.


Providing an effective and reliable telephone service both within the University and between the University public network.


Information Services offers a range of training services for both staff and students.

Web Services

Information on our Portal and Central Authentication Service.

Wireless Service (Eduroam)

University wireless services and setup guides.


Find out more about our networking services.

Media Services

Information Services provide IT and audiovisual facilities and support to enhance teaching and learning across the University.