Services
Welcome to the ISD Service Catalogue. The catalogue provides a statement on the range and scope of customer-focussed services offered by ISD.
The services are presented in their generic 'family' groups and are accessible via the 'accordian' index on the right of the screen. Click on any heading to expand the menu and see more.
If you're having trouble finding what you're looking for, try our A to Z.
Business Applications
Information on University Business Applications.
Data Centre and Servers
A data centre is a facility used to house computer systems and associated components.
Document Management
Track and store electronic documents and/or images of paper documents.
Email and Calendaring
Information on email services provided by the University.
Hardware and Software
Hardware and software provision within Ulster University.
Identity and Access
Staff, student, postgraduate and visitor access to accounts and file share service.
Information Assurance
Information assurance (IA) is the practice of managing risks related to the use, processing, storage, and transmission of information or data and the systems and processes used for those purposes.
Reprographics
Reprographic Services offers a central print service on the Coleraine Campus that provides high quality commercial printing and binding services.
Staff Services
Supporting both academic (teaching & learning) and corporate (promotional, administrative) activities.
Student Services
All of our facilities and services are provided to assist you with your studies.
Telecommunications
Providing an effective and reliable telephone service both within the University and between the University public network.
Training
Information Services offers a range of training services for both staff and students.
Web Services
Information on our Portal and Central Authentication Service.
Wireless Service (Eduroam)
University wireless services and setup guides.
Networking
Find out more about our networking services.
Mobile Device Support
Information Services offers direct support to corporately owned iOS mobile devices.
Media Services
Information Services provide IT and audiovisual facilities and support to enhance teaching and learning across the University.