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Self help

Information Services offer a wide range of training materials and online guides to assist you with much of the software you would encounter within your student environment or Supported Staff Environment.

Customers should, in the first instance, make use of the UniDesk Self-Service Portal, which provides a self-help Knowledge Base and the ability to self-log calls (note: calls logged via the Self-Service Portal are dealt with during University core hours only). Access to the UniDesk Self-Service Portal is via our main Service Desk page.

In this section you'll find training materials on: