Video Conference Support

Information Services is a major University administrative department with responsibilities covering library, academic and administrative computing, digital communications, media-technology services and reprographic services.

Users will schedule their conferences through their outlook calendar, so may make their own amendments and cancellations but may also avail of the following support during normal working hours*:

  • Self-service portal: may be used to pre-book technical support for a conference presentation that you are scheduling or request for the meeting to be recorded. Please allow a minimum of 24 hours notice.

Sign in to the UniDesk Self Service Portal

  • Email: with booking/scheduling queries or general Video Conference enquiries.
  • Telephone: 028 9036 6777 if you require urgent help during a conference, or need to report a fault. Please have at hand the exact symptoms and locations involved.

* Monday - Thursday: 9:00-17:00 and Friday: 9:00-16:30. Faults reported to 028 9036 6777 outside of these times will be logged by our Out of Hours IT Service Desk.

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