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I've configured my device but still can't connect

If you are a member of University of Ulster staff or a student, have configured your device to connect to eduroam and are still having problems, please check the following:

If you are a member of Ulster University staff or a student, and have configured your device to connect to eduroam and are still having problems, please check the following:

Are you trying to test eduroam on campus?

When you have configured your device, it should work when you are within range of a live eduroam visitor service. You can test your eduroam connection at the University before going to another eduroam-enabled organisation. If it works here, then it should also work when you visit any other eduroam-enabled organisation without modifying your settings.

Are you using the full username (including the domain)?

In order for eduroam to work, you need to logon with your username (including domain). For further details, please consult the appropriate setup guide for your operating system/device as listed on the Ulster eduroam page.