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Contact Us

The Service Desk is the focal point for enquiries and user support requests regarding any aspect of services and facilities provided by the Information Services Department (ISD). We are keen to ensure we deliver the best service we possibly can, so please help us to continue to maintain our high standards of service by passing on any comments or suggestions for improvements.

The team receives a request and advances it to a successful resolution and also keeps users informed of any major incidents or service disruptions.

How can I contact the Service Desk?

The ISD Service Desk provides support via telephone and email. In addition to core working hours, extended support is available from  5pm to 9am Weekdays, 24-hour Weekends, Bank Holidays and all year round.

Telephone: 028 9036 6777 or ext:66777
Email: servicedesk@ulster.ac.uk
Get details on: Out of hours Support