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    • Home - view the Home webpages
    • Staff - view the Staff webpages
      • The Basics - view the The Basics webpages
      • Staff Email - view the Staff Email webpages
      • Passwords - view the Passwords webpages
      • Staff Portal - view the Staff Portal webpages
      • Wireless Services - view the Wireless Services webpages
      • Software - view the Software webpages
        • Software Co-ordinators - view the Software Co-ordinators webpages
      • Jisc Online Surveys - view the Jisc Online Surveys webpages
      • Microsoft Teams - view the Microsoft Teams webpages
      • Sharepoint - view the Sharepoint webpages
      • Media Services - view the Media Services webpages
      • Visitors,Guests & Associates - view the Visitors,Guests & Associates webpages
      • Protecting Information - view the Protecting Information webpages
      • Staff IT Satisfaction Survey - view the Staff IT Satisfaction Survey webpages
      • Live Chat Test - view the Live Chat Test webpages
    • Students - view the Students webpages
      • Getting Started - view the Getting Started webpages
        • Student Charter - view the Student Charter webpages
      • Technology for online learning - view the Technology for online learning webpages
      • Computing Facilities - view the Computing Facilities webpages
        • Core Software - view the Core Software webpages
        • Student Workstations At Belfast - view the Student Workstations At Belfast webpages
        • Student Workstations At Coleraine - view the Student Workstations At Coleraine webpages
        • Student Workstations At Jordanstown - view the Student Workstations At Jordanstown webpages
        • Student Workstations at Magee - view the Student Workstations at Magee webpages
      • Access Software from Home - view the Access Software from Home webpages
      • Library Resources - view the Library Resources webpages
      • Printing - view the Printing webpages
      • Software Downloads and Offers - view the Software Downloads and Offers webpages
        • Microsoft 365 Apps for enterprise is free for students - view the Microsoft 365 Apps for enterprise is free for students webpages
      • Student Portal - view the Student Portal webpages
      • Wireless Services - view the Wireless Services webpages
      • Blackboard Learn - view the Blackboard Learn webpages
      • Passwords - view the Passwords webpages
      • Email - view the Email webpages
        • Office 365 Email User Guide - view the Office 365 Email User Guide webpages
        • Office 365 Single Sign On - view the Office 365 Single Sign On webpages
        • Student email address change (from Monday 11th Sept 2017) - view the Student email address change (from Monday 11th Sept 2017) webpages
      • Registration, Examinations and Graduation - view the Registration, Examinations and Graduation webpages
      • Banner - Student Information System - view the Banner - Student Information System webpages
        • Students with Disabilities - view the Students with Disabilities webpages
      • OneDrive - view the OneDrive webpages
        • OneDrive Faqs - view the OneDrive Faqs webpages
      • Student Hubs - view the Student Hubs webpages
      • Student IT Satisfaction Survey - view the Student IT Satisfaction Survey webpages
      • Video Library - view the Video Library webpages
    • Getting help - view the Getting help webpages
      • UniDesk - view the UniDesk webpages
      • Self help - view the Self help webpages
        • MS Office - view the MS Office webpages
        • Health and Safety - view the Health and Safety webpages
        • Video Library - view the Video Library webpages
        • Password Reset - view the Password Reset webpages
      • Information points - view the Information points webpages
      • Service desk - view the Service desk webpages
      • Frequently Asked Questions (FAQ) - view the Frequently Asked Questions (FAQ) webpages
        • Online Applications Upload Issue - view the Online Applications Upload Issue webpages
        • e5 Financial Information System - view the e5 Financial Information System webpages
        • RAD System - view the RAD System webpages
        • After Online Enrolment when do I get access to Blackboard Learn - view the After Online Enrolment when do I get access to Blackboard Learn webpages
        • Problem with eduroam connection - view the Problem with eduroam connection webpages
        • Staff - How many recipients am I allowed per email - view the Staff - How many recipients am I allowed per email webpages
        • Staff - What is the maximum file size for an email attachment? - view the Staff - What is the maximum file size for an email attachment? webpages
        • Staff - How to Add a Delegate Mailbox to Outlook 2010 - view the Staff - How to Add a Delegate Mailbox to Outlook 2010 webpages
        • Staff - I am leaving the University, so can I retain my email for a period of time? - view the Staff - I am leaving the University, so can I retain my email for a period of time? webpages
        • Email Quarantine - view the Email Quarantine webpages
        • University Email Account - Security Advice - view the University Email Account - Security Advice webpages
        • Office 365 Email User Guide - view the Office 365 Email User Guide webpages
        • Can I automatically redirect my Office 365 emails to a personally owned email address? - view the Can I automatically redirect my Office 365 emails to a personally owned email address? webpages
        • Keep my email - view the Keep my email webpages
        • Help in the use of audiovisual equipment - view the Help in the use of audiovisual equipment webpages
        • Faculty PC - Fault - view the Faculty PC - Fault webpages
        • iOS (iPhone/iPad) User Guide - view the iOS (iPhone/iPad) User Guide webpages
        • Printer problems in Student IT laboratories - view the Printer problems in Student IT laboratories webpages
        • Student - Where do I save my files? - view the Student - Where do I save my files? webpages
        • How do I map a network drive to access a fileshare? - view the How do I map a network drive to access a fileshare? webpages
        • Staff: I have received a Windows licence expiry message - view the Staff: I have received a Windows licence expiry message webpages
        • After Online Enrolment where do I get my account details? - view the After Online Enrolment where do I get my account details? webpages
        • Help in the use of audiovisual equipment - view the Help in the use of audiovisual equipment webpages
        • How do I login to the teaching room PC? - view the How do I login to the teaching room PC? webpages
        • Audio Visual Equipment Problem - view the Audio Visual Equipment Problem webpages
        • How do I display data from PC or laptop? - view the How do I display data from PC or laptop? webpages
        • Why have I received a message that my Student Account is disabled? - view the Why have I received a message that my Student Account is disabled? webpages
        • Video Conference Support - view the Video Conference Support webpages
        • Joining a videoconference - view the Joining a videoconference webpages
        • I've configured my device but still can't connect - view the I've configured my device but still can't connect webpages
        • Staff - What is the maximum file size for an email attachment? - view the Staff - What is the maximum file size for an email attachment? webpages
        • Printer problems in Student IT laboratories - view the Printer problems in Student IT laboratories webpages
        • Login error message - view the Login error message webpages
        • Video Conference scheduling - view the Video Conference scheduling webpages
        • Student Office 365 Migration - Self Help Guides - view the Student Office 365 Migration - Self Help Guides webpages
        • Forwarding-Single emails-Students-Self-Help.pdf - view the Forwarding-Single emails-Students-Self-Help.pdf webpages
        • Bulk-transfer-of-email-folders-Self-Help-(MAC).pdf - view the Bulk-transfer-of-email-folders-Self-Help-(MAC).pdf webpages
        • Bulk-transfer-of-email-folders-Self-Help.pdf - view the Bulk-transfer-of-email-folders-Self-Help.pdf webpages
        • Migration-of-OneDrive-files-Students-Self-Help.pdf - view the Migration-of-OneDrive-files-Students-Self-Help.pdf webpages
        • Migration-of-OneDrive-Files-Self-Help-(MAC).pdf - view the Migration-of-OneDrive-Files-Self-Help-(MAC).pdf webpages
    • Services - view the Services webpages
      • Business Applications - view the Business Applications webpages
        • Curriculum Management System (CMS) - view the Curriculum Management System (CMS) webpages
        • e5 - Financial Systems - view the e5 - Financial Systems webpages
        • HR and Payroll - view the HR and Payroll webpages
        • Impromptu - Business Intelligence Reporting Toolkit - view the Impromptu - Business Intelligence Reporting Toolkit webpages
        • Core Business Services Uptime Report - view the Core Business Services Uptime Report webpages
      • Data Centre and Servers - view the Data Centre and Servers webpages
        • Data Restores and Backups - view the Data Restores and Backups webpages
        • Server Hosting - view the Server Hosting webpages
      • Document Management - view the Document Management webpages
        • Fileshares - view the Fileshares webpages
        • Sharepoint - view the Sharepoint webpages
      • Email and Calendaring - view the Email and Calendaring webpages
        • Information Services Email - view the Information Services Email webpages
        • University Email Account - Security Advice - view the University Email Account - Security Advice webpages
        • Email Alias and Delegate Mailbox - view the Email Alias and Delegate Mailbox webpages
        • Mailing List Service - view the Mailing List Service webpages
        • Email Service Statement and Guidelines - view the Email Service Statement and Guidelines webpages
      • Hardware and Software - view the Hardware and Software webpages
        • Staff Desktop Image Provision for Faculties - view the Staff Desktop Image Provision for Faculties webpages
        • Purchasing Windows-based IT Hardware - view the Purchasing Windows-based IT Hardware webpages
        • Software Services - view the Software Services webpages
        • Wireless Laptop Support - view the Wireless Laptop Support webpages
        • Desktops Standards Architecture - view the Desktops Standards Architecture webpages
      • Accounts and Authentication - view the Accounts and Authentication webpages
        • Postgraduate Access to File Share Service - view the Postgraduate Access to File Share Service webpages
        • Staff and Associate Accounts - view the Staff and Associate Accounts webpages
        • Student Accounts - view the Student Accounts webpages
        • Visitor Accounts - view the Visitor Accounts webpages
      • Cyber Security - view the Cyber Security webpages
        • Multi-Factor Authentication - view the Multi-Factor Authentication webpages
        • Encrypted Laptops - Secure Laptop Service - view the Encrypted Laptops - Secure Laptop Service webpages
        • Secure File Transfer Protocol (SFTP) - view the Secure File Transfer Protocol (SFTP) webpages
        • Advice on Ransomware - view the Advice on Ransomware webpages
      • Reprographics - view the Reprographics webpages
        • Print Advice and Guidance - view the Print Advice and Guidance webpages
        • Print Procurement Advice - view the Print Procurement Advice webpages
        • Multifunction Devices (MFD) - view the Multifunction Devices (MFD) webpages
      • Staff Services - view the Staff Services webpages
        • Supported Staff Environment (SSE) - view the Supported Staff Environment (SSE) webpages
        • Encrypted Laptops - Secure Laptop Service - view the Encrypted Laptops - Secure Laptop Service webpages
        • User Desktop Support - view the User Desktop Support webpages
        • Apple Computer Support - view the Apple Computer Support webpages
        • Web Browser Compatibility - view the Web Browser Compatibility webpages
      • Student Services - view the Student Services webpages
        • Examinations PC Support - view the Examinations PC Support webpages
        • Student IT Facilities (incl. Teaching Rooms and Videoconferencing Suites) - view the Student IT Facilities (incl. Teaching Rooms and Videoconferencing Suites) webpages
        • Student Print - view the Student Print webpages
        • Student Email Service - view the Student Email Service webpages
        • Provision of Joint Library and IT Induction Sessions for New Students - view the Provision of Joint Library and IT Induction Sessions for New Students webpages
        • Online Enrolment Support - view the Online Enrolment Support webpages
      • Telecommunications - view the Telecommunications webpages
      • Training - view the Training webpages
        • Training Services - view the Training Services webpages
        • Self Help Training Resources - view the Self Help Training Resources webpages
      • Web Services - view the Web Services webpages
        • Portal - view the Portal webpages
        • Central Authentication Service (CAS) - view the Central Authentication Service (CAS) webpages
      • Wireless Service (Eduroam) - view the Wireless Service (Eduroam) webpages
      • Networking - view the Networking webpages
        • Enable Network Point - view the Enable Network Point webpages
        • Firewall - view the Firewall webpages
        • Fixed IP Address - view the Fixed IP Address webpages
        • Network At Risk - view the Network At Risk webpages
        • Network Time Services - view the Network Time Services webpages
        • Request New Network Point - view the Request New Network Point webpages
        • Secure Remote Access Service (SRAS) - view the Secure Remote Access Service (SRAS) webpages
      • Media Services - view the Media Services webpages
        • Audio Recording of Key Events - view the Audio Recording of Key Events webpages
        • AV/Media Service - view the AV/Media Service webpages
        • Event Support - view the Event Support webpages
        • TurningPoint Audience Response System - view the TurningPoint Audience Response System webpages
        • Lecture Capture and Streaming - view the Lecture Capture and Streaming webpages
        • Videoconferencing Service - view the Videoconferencing Service webpages
    • IT policies - view the IT policies webpages
    • About - view the About webpages
      • Contact Us - view the Contact Us webpages
        • Faculty Contacts - view the Faculty Contacts webpages
      • ISD Opening Times and Holidays - view the ISD Opening Times and Holidays webpages
    • A to Z - view the A to Z webpages
    • Search - view the Search webpages
    • Events - view the Events webpages

    A to Z

    View the directory of our resources and services.

    A B C D E F G H I J K L M N O P R S T U V W
    • AV/Media Bookings Services > Media Services > av-media-online-booking
    • AV/Media Service Services > Media Services
    • About
    • Access Software from Home Students
    • Accounts and Authentication Services
    • Advice on Ransomware Services > Cyber Security
    • After Online Enrolment when do I get access to Blackboard Learn Getting help > Frequently Asked Questions (FAQ)
    • After Online Enrolment where do I get my account details? Getting help > Frequently Asked Questions (FAQ)
    • Apple Computer Support Services > Staff Services
    • Audio Recording of Key Events Services > Media Services
    • Audio Visual Equipment Problem Getting help > Frequently Asked Questions (FAQ)

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