International Student Reception
Welcome to our Virtual Reception Desk. Here, you will find some helpful information as well as access to our virtual reception for international students.
The safety and wellbeing of our students and colleagues within the Global Engagement team is our priority.
To help keep our community safe, reduce the number of people using building facilities, and enable safe social distancing for our colleagues and students who need to be on campus, most Ulster University staff are working from home.
That’s why we’ve set up a Virtual Reception to help you find the information that you would normally ask us for face-to-face. Please see our most commonly asked question and answers below or log into our virtual reception to speak to us in person.
How do I change my modules?
It may be possible to change some of of your modules during the first 2 weeks of term.
How do I get a Bank/GP/National Insurance letter?
You can request a letter and learn how to download your own confirmation of studies letter.
How do I collect my BRP?
Find out more about getting your BRP and the options available to you this semester.
How can I get wellbeing support?
If you require Money Advice, Disability Support, Needs Assessment or Wellbeing Support, our Student Wellbeing team are here to help.
Where can I find out if I have face-to-face teaching this semester or not?
You can find more about the learning experience at Ulster this year and to find out of you have face-to-face classes this semester.
I have COVID, who should I inform?
Please ensure you let us know if you have tested positive or if you are self-isolating due to COVID.
Where can I find the latest information about the pandemic?
You can find the latest regional updates and guidance on the pandemic.
How do I get my student card?
Find out more on how our Student Registry team will issue you with your student card.
How do I access my course materials?
Your lecturers will upload your course materials and details on your classes on Blackboard Learn.
You can access this once you have completed your online enrolment.
Still got questions?
Your Faculty Partner
You can book a virtual appointment with your ISE faculty partner. Find out more details about Faculty Partners
Visit our Student Guide where you will find more information and events to help you stay connected and get the support you need.