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Riverside Theatre - Front of House Skills Development

Working with the Theatre Manager and Front of House Manager to deliver a welcoming and efficient service to all customers in Riverside Theatre.


Outline of Activity

Join the Riverside Theatre staff team and help deliver excellent front of house customer service for patrons. One of the benefits of this role will be that you will get to see performances and events free.

Learning Outcomes

The main learning outcomes will be:

  • Gain a knowledge of working public arts & cultural building.
  • Gain a knowledge and receive training of Ulster University Health & Safety policies and procedures (i.e. Evacuation Procedures).
  • Gain a knowledge of Ulster Universities brand values.
  • Learn how to deliver excellent customer service.
  • Develop communication and interpersonal skills.

Assessment Details

Complete a workbook/log reflecting the skills you have developed during participating in this activity. Your Volunteer Induction Pack will be provided when student registers. This will be verified by the Riverside Theatre Manager.

Level of Commitment

4 hours per week on a show evenings (over one semester), total hours to be completed: 40 hours.

Contact

www.riversidetheatre.org.uk

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