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Service Description

Eduroam (Educational Roaming), is a single, secure, wireless service available at a number of participating institutions worldwide.

Ulster University operates a "home" and "visited" Eduroam service.

If you have already configured your laptop/mobile device, you should be able to connect to the "Eduroam" wireless network (SSID)  where you find the service available on campus.

Most areas within the University have wireless coverage, however if you discover an area with limited wireless coverage please inform the IT Service Desk.

Protecting your account details

Users must not share eduroam credentials between each other. For instance, a user might want to provide temporary access for a friend, or a visiting lecturer from a non-eduroam organisation might want immediate network access. It should be clear that this is not acceptable or safe behaviour and would result in you being held accountable for any misuse.

Your password is not simply something that provides network access but is also a critical part of your online identity, often providing access to e-mail, file storage and VPNs that may contain highly personal and sensitive information, i.e. it is like a passport and MUST NOT be shared with anyone.

Frequently Asked Questions

Supporting Materials

How to obtain help

Check the eduroam FAQ or contact the IT Service Desk

Visitors: Contact IT support in your own organisation


Any Ulster staff or student and visitors to the Ulster University.

Service Owner

ICT Infrastructure