TurningPoint Audience Response System

TurningPoint is an audience response system technology which enables interaction between the presenter and audience via multiple-choice questions.

Service Description

TurningPoint is an audience response system technology which enables interaction between the presenter and audience via multiple-choice questions which can be embedded within PowerPoint presentations and answered instantly by participants using their mobile devices or web browser which send results instantly to the presenter's PC.

TurningPoint is used widely across the University by staff and students in many Schools, in a variety of scenarios.

Weekly class tests, interaction with large groups of students, module reviews, online interactivity, ice-breaker sessions, and monitoring of student performance are all conducted using TurningPoint.

TurningPoint software is installed on all PCs in centrally booked teaching rooms and available for download from the Company Portal for all centrally managed laptops. For MAC users the software can be pushed to your MacBook using JAMF.

Ulster University now has a university licence to use TurningPoint so all staff and students can use the software for free. Licences can be obtained through the Service Desk.

Business Process

TurningPoint is installed on PCs in all centrally booked teaching spaces. In addition, the software can be downloaded through the Company Portal or onto personal equipment for free from TurningPoint website.

The website also contains links to tutorial videos, discussion forums and expert technical support.

Academic staff who wish to use TurningPoint should request a licence through the Service Desk.

Supporting Materials

Online tutorials, how to guides and a pdf manual of the main features of TurningPoint can all be downloaded from the TurningPoint website. In addition, training to use the technology to support teaching and learning can be arranged for individuals or groups by contacting digitalskills@ulster.ac.uk.

How to obtain help

How to contact the Service Desk

Service Desk Hours

Semester 1 and 2

Monday - Friday 8am - 8pm
Saturday – Sunday 1pm – 5pm

All other times except extended closure

Monday - Thursday 8am - 5pm
Friday 8am - 4pm

Extended Closure - Easter and Christmas Holidays

Service Metrics (KPI/SLA statement)

TurningPoint software is available on all teaching PCs in centrally booked teaching rooms. Staff can download and install the software on their own device. Licences are available for free for staff and students.

Eligibility

Any University staff. Preference is given to staff using the equipment for teaching and learning purposes.

Service Owner

ICT Customer Services