Contract Communication and Dispute Management

2022/23 Part-time Postgraduate Short course and CPD

Faculty:

Faculty of Computing, Engineering and the Built Environment

School:

Belfast School of Architecture and the Built Environment

Campus:

Belfast campus

Credit points:

15

Start date:

30 January 2023

For full instructions on how to apply for postgraduate short courses, please contact the Centre for Flexible and Continuing Education - FlexEd@ulster.ac.uk

United Nations Sustainable Development Goals (SDGs)

United Nations Sustainable Development Goals (SDGs)

We are passionate about sharing with our students the vital role they each have now and as future professionals in promoting a sustainable future for all. We believe that sustainability is not the domain of one discipline or profession. It is the responsibility of all disciplines, professions, organisations and individuals.

That is why on each of our courses within the Belfast School of Architecture and the Built Environment you will learn about the UN Sustainable Development Goals and the contribution you can make now, and as a graduate in the Built Environment.

Read the course details below to find out more.

Overview

This course provides an insight into claims management and the consequences of failing to resolve issues that can escalate into a dispute.

Summary

This course provides participants with an insight into the myriad of issues associated with contractor's claims. From the administration of the construction contract to the eventual resolution of the disputed matters, participants obtain a comprehensive understanding of the entire process. The practical application of the construction contract provisions, together with the applicable legal principles provides for a positive learning experience that is transferable to professional practice.

This course can be taken individually or combined over a period of time towards a Postgraduate Certificate of Professional Development.


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About this course

About

The role of the commercial manager can be varied, with similar functions being performed within some orgainsations but with distinct differences between others. There does however appear to be a clear focus that those in a commercial management role will be dealing with matters of a contractual nature and potentially their resolution. Finding a solution through the application of alternative dispute resolution (ADR) techniques such as negotiation, does not always achieve the desired result. It may therefore be necessary to consider other options such as mediation/conciliation, adjudication and arbitration, as an alternative to litigation. This course is designed to give the commercial manager the skills that are necessary to evaluate the contractual and legal issues associated with claims and the disputes that may arise. Informed decisions may then be made to manage a claim situation by ensuring that the relevant documentation is in place, to avoid disputes in the first instance, or support the advancement of any perceived entitlement at a later stage. In the event that negotiation proves unsuccessful, the course is designed to provide an appreciation of other alternatives such as mediation, adjudication or arbitration.

The main aim of this course is to provide an insight into claims management and the consequences of failing to resolve issues that have the potential to escalate into a dispute.

This course therefore aims to provide participants with the necessary skills to manage claims and to avoid disputes or resolve disputes through the dispute resolution mediums available.

Lastly, it aims to provide participants with an opportunity to evaluate their ability to manage claims and disputes through analysis, interpretation and interrogation.

Linked programmes

PgDip/MSc Commercial Management in Construction, PgCert/PgDip/MSc Construction Management, PgCertPD Professional Development, PgCertPD Professional Development

Assessment

100% Coursework - Written Report (Exemplar)

Commercial managers are acutely aware of the need to support business development needs through maintaining a profitable business model with a positive cashflow. Construction claims have the potential to impact on business delivery if poorly administered and managed. There is also the potential for claims to be viewed in a negative way. This could give rise to challenges in maintaining a healthy business and could result in adversarial relationships and conflict.

Participants are required to work on a simulated construction project that examines some of the commonly occurring issues typically encountered during the execution of a contract. In your capacity as commercial manager, you are tasked with managing the contractor's claim by administering the relevant construction contract in support of the entitlement claimed.

To mirror the situation where amicable settlement has proved problematic, various options relating to ADR are considered with a view to obtaining closure.

The construction claim should be submitted in the first instance. In the concluding stage, there will be further focus on advancing an arguable case based on the principles and concepts underpinning the alleged entitlement (3000 words).

Attendance

Timetabling to be confirmed for course to take place from January 2023 onwards.

On-campus attendance at Belfast campus, days and times to be confirmed.

Entry requirements

Degree in Construction, Architecture or the Built Environment.

English Language Requirements

Applicants whose first language is not English must meet the minimum English entrance requirements of the University and will need to provide recent evidence of this (certified within the last two years).

Most of our courses require a minimum English level of IELTS 6.0 or equivalent, with no band score under 5.5. Trinity ISE: Pass at level III also meets this requirement.

Please see details of the English language qualifications and certificates we can accept - https://www.ulster.ac.uk/__data/assets/pdf_file/0005/177404/Other-english-language-tests-and-qualifications-2017.pdf

International applicants will also require a short-term study visa. Further information is available at https://www.ulster.ac.uk/international/visa-immigration

Start dates

  • 30 January 2023

The content for each course is summarised on the relevant course page, along with an overview of the modules that make up the course.

Each course is approved by the University and meets the expectations of:

Attendance and Independent Study

As part of your course induction, you will be provided with details of the organisation and management of the course, including attendance and assessment requirements - usually in the form of a timetable. For full-time courses, the precise timetable for each semester is not confirmed until near the start date and may be subject to change in the early weeks as all courses settle into their planned patterns. For part-time courses which require attendance on particular days and times, an expectation of the days of attendance will often be included in the letter of offer. A course handbook is also made available.

Courses comprise modules for which the notional effort involved is indicated by its credit rating. Each credit point represents 10 hours of student effort. Undergraduate courses typically contain 10- or 20-credit modules and postgraduate course typically 15- or 30-credit modules.

The normal study load expectation for an undergraduate full-time course of study in the standard academic year is 120 credit points. This amounts to around 36-42 hours of expected teaching and learning per week, inclusive of attendance requirements for lectures, seminars, tutorials, practical work, fieldwork or other scheduled classes, private study, and assessment. Part-time study load is the same as full-time pro-rata, with each credit point representing 10 hours of student effort.

Postgraduate Masters courses typically comprise 180 credits, taken in three semesters when studied full-time. A Postgraduate Certificate (PGCert) comprises 60 credits and can usually be completed on a part-time basis in one year. A 120-credit Postgraduate Diploma (PGDip) can usually be completed on a part-time basis in two years.

Class contact times vary by course and type of module. Typically, for a module predominantly delivered through lectures you can expect at least 3 contact hours per week (lectures/seminars/tutorials). Laboratory classes often require a greater intensity of attendance in blocks. Some modules may combine lecture and laboratory. The precise model will depend on the course you apply for and may be subject to change from year to year for quality or enhancement reasons. Prospective students will be consulted about any significant changes.

Assessment

Assessment methods vary and are defined explicitly in each module. Assessment can be via one method or a combination e.g. examination and coursework . Assessment is designed to assess your achievement of the module’s stated learning outcomes. You can expect to receive timely feedback on all coursework assessment. The precise assessment will depend on the module and may be subject to change from year to year for quality or enhancement reasons. You will be consulted about any significant changes.

Coursework can take many forms, for example: essay, report, seminar paper, test, presentation, dissertation, design, artefacts, portfolio, journal, group work. The precise form and combination of assessment will depend on the course you apply for and the module. Details will be made available in advance through induction, the course handbook, the module specification and the assessment timetable. The details are subject to change from year to year for quality or enhancement reasons. You will be consulted about any significant changes.

Normally, a module will have four learning outcomes, and no more than two items of assessment. An item of assessment can comprise more than one task. The notional workload and the equivalence across types of assessment is standardised.

Calculation of the Final Award

The class of Honours awarded in Bachelor’s degrees is usually determined by calculation of an aggregate mark based on performance across the modules at Levels 5 and 6 (which correspond to the second and third year of full-time attendance).

Level 6 modules contribute 70% of the aggregate mark and Level 5 contributes 30% to the calculation of the class of the award. Classification of integrated Masters degrees with Honours include a Level 7 component. The calculation in this case is: 50% Level 7, 30% Level 6, 20% Level 5. At least half the Level 5 modules must be studied at the University for Level 5 to be included in the calculation of the class.

All other qualifications have an overall grade determined by results in modules from the final level of study. In Masters degrees of more than 200 credit points the final 120 points usually determine the overall grading.

Figures correct for academic year 2019-2020.

Academic profile

The University employs over 1,000 suitably qualified and experienced academic staff - 59% have PhDs in their subject field and many have professional body recognition.

Courses are taught by staff who are Professors (25%), Readers, Senior Lecturers (20%) or Lecturers (55%).

We require most academic staff to be qualified to teach in higher education: 82% hold either Postgraduate Certificates in Higher Education Practice or higher. Most academic staff (81%) are accredited fellows of the Higher Education Academy (HEA) by Advanced HE - the university sector professional body for teaching and learning. Many academic and technical staff hold other professional body designations related to their subject or scholarly practice.

The profiles of many academic staff can be found on the University’s departmental websites and give a detailed insight into the range of staffing and expertise.  The precise staffing for a course will depend on the department(s) involved and the availability and management of staff.  This is subject to change annually and is confirmed in the timetable issued at the start of the course.

Occasionally, teaching may be supplemented by suitably qualified part-time staff (usually qualified researchers) and specialist guest lecturers. In these cases, all staff are inducted, mostly through our staff development programme ‘First Steps to Teaching’. In some cases, usually for provision in one of our out-centres, Recognised University Teachers are involved, supported by the University in suitable professional development for teaching.

Figures correct for academic year 2021-2022.

Belfast campus

The Belfast campus is situated in the artistic and cultural centre of the city, the Cathedral Quarter.

Accommodation

High quality apartment living in Belfast city centre adjacent to the university campus.

Find out more - information about accommodation  


Student Wellbeing

At Student Wellbeing we provide many services to help students through their time at Ulster University.

Find out more - information about student wellbeing  


Belfast Campus Location

Campus Address

Ulster University,
York St,
Belfast
BT15 1ED

T: 02870 123 456

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Start dates

  • 30 January 2023

Fees and funding

Prices

Northern Ireland, Republic of Ireland and EU Settlements Status Fees: £534.15

England, Scotland, Wales and the Islands Fees: £534.15

International Fees: £1,279.95

Fees information

Information about how to pay for a course including different payment options is available at

https://www.ulster.ac.uk/finance/student/tuition-fees-payments

Additional mandatory costs

It is important to remember that costs associated with accommodation, travel (including car parking charges) and normal living will need to be covered in addition to tuition fees.

Where a course has additional mandatory expenses (in addition to tuition fees) we make every effort to highlight them above. We aim to provide students with the learning materials needed to support their studies. Our libraries are a valuable resource with an extensive collection of books and journals, as well as first-class facilities and IT equipment. Computer suites and free Wi-Fi are also available on each of the campuses.

There are additional fees for graduation ceremonies, examination resits and library fines.

Students choosing a period of paid work placement or study abroad as a part of their course should be aware that there may be additional travel and living costs, as well as tuition fees.

See the tuition fees on our student guide for most up to date costs.

Disclaimer

  1. The University endeavours to deliver courses and programmes of study in accordance with the description set out in this prospectus. The University’s prospectus is produced at the earliest possible date in order to provide maximum assistance to individuals considering applying for a course of study offered by the University. The University makes every effort to ensure that the information contained in the prospectus is accurate but it is possible that some changes will occur between the date of printing and the start of the academic year to which it relates. Please note that the University’s website is the most up-to-date source of information regarding courses and facilities and we strongly recommend that you always visit the website before making any commitments.
  2. Although reasonable steps are taken to provide the programmes and services described, the University cannot guarantee the provision of any course or facility and the University may make variations to the contents or methods of delivery of courses, discontinue, merge or combine courses and introduce new courses if such action is reasonably considered to be necessary by the University. Such circumstances include (but are not limited to) industrial action, lack of demand, departure of key staff, changes in legislation or government policy including changes, if any, resulting from the UK departing the European Union, withdrawal or reduction of funding or other circumstances beyond the University’s reasonable control.
  3. If the University discontinues any courses, it will use its best endeavours to provide a suitable alternative course. In addition, courses may change during the course of study and in such circumstances the University will normally undertake a consultation process prior to any such changes being introduced and seek to ensure that no student is unreasonably prejudiced as a consequence of any such change.
  4. The University does not accept responsibility (other than through the negligence of the University, its staff or agents), for the consequences of any modification or cancellation of any course, or part of a course, offered by the University but will take into consideration the effects on individual students and seek to minimise the impact of such effects where reasonably practicable.
  5. The University cannot accept any liability for disruption to its provision of educational or other services caused by circumstances beyond its control, but the University will take all reasonable steps to minimise the resultant disruption to such services.