This course focuses on the decisions that managers need to take with regard to operations management.
In the dynamic environment in which businesses operate the importance of business improvement cannot be ignored. Customer focus through streamlining of value chains is imperative. It presents challenges in terms of how we classify, relate to and manage the internal and external chain of customers. The ability to remove costs, optimise value creation, understand the competencies, and effectively reconfigure the organisation in the context of a continuous improvement philosophy is crucial.
This course can be taken individually or combined over a period of time towards a Postgraduate Certificate of Professional Development https://www.ulster.ac.uk/courses/201819/postgraduate-certificate-of-professional-development-16046
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About this course
In this section
The core activity of any organisation is its operations and organisational performance is determined by the quality of operations management. This course focuses on the decisions that managers need to take with regard to operations management; these include designing the appropriate operation for the business, planning and controlling operations activities and managing operational performance.
Areas covered include:
Reconciling Operations with Business Strategy
Using a Process Approach
Process Analysis and Design
Capacity Management and the Impact of Variability
Operational Excellence and Business Improvement
Linked programmesMBA Business Administration, PgCertPD Postgraduate Certificate of Professional Development
100% Coursework - Class test i.e. an open-book case study question relating to a practical case study that the participants will have been working on as part of the course.
This course requires attendance onfour individual days from 10.15am to 5.30pm on:
Thurs 31 January 2019
Thurs 28 February 2019
Thurs 21 March 2019
Thurs 11 April 2019
Any undergraduate degree and 3 years + management/leadership experience.
English Language Requirements
Applicants whose first language is not English must meet the minimum English entrance requirements of the University and will need to provide recent evidence of this (certified within the last two years).
Most of our courses require a minimum English level of IELTS 6.0 or equivalent, with no band score under 5.5. Trinity ISE: Pass at level III also meets this requirement.
Please see details of the English language qualifications and certificates we can accept - https://www.ulster.ac.uk/__data/assets/pdf_file/0005/177404/Other-english-language-tests-and-qualifications-2017.pdf
International applicants will also require a short-term study visa. Further information is available at https://www.ulster.ac.uk/international/visa-immigration
- 31 January 2019
ApplyHow to apply
The following page explains the postgraduate short course application procedure:
https://www.ulster.ac.uk/apply/how-to-apply/short-courses (choose postgraduate short courses)
- 31 January 2019
Fees and funding
In this section
- Northern Ireland & EU:
- England, Scotland, Wales
and the Islands:
Information about how to pay for a course including different payment options is available at
Scholarships, awards and prizes
Fee waivers may be available to those who meet the eligibility criteria. More information is available from FlexEd@ulster.ac.uk
Telephone: (+44) 028 9036 6680