Dr Catrin Rhys

Head of School of Communication and Media

School of Communication and Media

Coleraine campus

Room BC-07-233,
Cromore Road,
Coleraine,
Co. Londonderry,
BT52 1SA,

Irish and Celtic Studies Research

Head of School of Communication and Media

Dr Catrin Rhys


Overview

Dr Catrin S. Rhys is Head of School in the School of Communication and Media and a Senior Lecturer in linguistics. She joined the university in 1995 after an ESRC funded PhD in Chinese Syntax from the Centre for Cognitive Science at the University of Edinburgh and lecturing posts in York University and the University of Leon, Spain.

Dr Rhys’ research employs Conversation Analysis to examine language and social interaction in a range of different institutional and mundane settings. Her NIHR funded Real Complaints project, in collaboration with Bethan Benwell, focuses on the role of communication in complaints handling in the NHS, using conversation analysis to understand the longitudinal experience of complaining and to provide training materials for healthcare professionals handling complaints.