|
 |
Student Feedback Methods used for collecting student feedback are as follows:
1. National Student Survey The National Student Survey, which is fully supported by the National Union of Students, commenced in Spring 2005. It is an annual national survey targeting mainly final year undergraduates in England, Wales, Northern Ireland and participating higher education institutions in Scotland. In 2009 over 209,000 students responded nationally and at the University of Ulster over 53% of final year undergraduates gave their opinion on their student experience. The survey aims to get the views on the quality of teaching and student experience at the University from those who are leaving. The results are an essential part of the quality assurance framework for higher education. They also provide the University with information to enhance teaching quality, by supplementing internal feedback mechanisms. The main purpose of the study is to give future students an insight into the University, including the teaching quality. The results of the survey are made available to the public on the Unistats website (http://unistats.direct.gov.uk/), designed in conjunction with UCAS, to assist prospective students decide what and where to study. The questions in the survey focus on issues directly related to quality of teaching and are divided into the following sub-headings:
Students are firstly contacted by email inviting them to log on to the survey website to complete the questionnaire. Ipsos MORI, who administer the survey and provide the results to HEFCE, UCAS and participating institutions, follow up students who do not respond by issuing hard copy questionnaires and conducting telephone interviews. A report on the 2010 survey results was considered by the Academic Development and Enhancement Committee at its meeting on 10 December 2010. The report may be viewed through the following link: 2010 National Student Survey Results 2. Module Monitoring For information on Module Monitoring please click here. 3. Staff/Student Consultative Committees A Staff/Student Consultative Committee (SSCC) is a meeting between students and staff to discuss student issues, provide potentially quick resolutions to problems and present clear opportunities for enhancement that have a direct impact on the experience of current students. The SSCC for a full-time course (both postgraduate and undergraduate) meets at least once each semester with the agenda expected to include items relating to teaching and learning. The University requires either the establishment of a SSCC or for a student representative to be on the course/subject committee (with at least two students per year group). However the use of both SSCC and student representatives in the course/subject committee is recognised as best practice. The part-time students may find that formal meetings are not practical, therefore course/subject committees should develop an appropriate method of consultation with the students. These might include for example email circulation, Web CT discussion boards, meetings with students, outcomes of discussions with students. A summary of any issues raised must then be formally minuted at course/subject committee meetings and appropriate feedback reported back to students. These processes are also requirements for e-learning/distance learning provision. Consultation with students is required for any proposal to amend their course during its period of approval. More information on Staff/Student Consultative Committees can be found at http://www.ulster.ac.uk/quality/qmau/sscc.html |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
