Blackboard Learn (also known as BB Learn) is the University's virtual learning environment, which gives students online access to course materials, reading lists and other resources, assignments, multiple choice tests and other content relevant to your course.
You can logon to Blackboard Learn via the Portal, using your student ID (for example, B00123456) and your network password.
To obtain your initial network password, please refer to the information on this Password page.
Blackboard Support Issues
Accessing Blackboard via the Portal
For assistance accessing Blackboard via the Portal using your network password, you should contact the ISD Service Desk in the first instance.
Blackboard Functionality and Content Queries
For all other issues related to Blackboard functionality or content, such as module queries, you should contact the Blackboard support team directly via email: email@example.com or telephone: 028 90 368686 during normal working hours (Monday to Thursday from 09:00 to 17:00 and on Friday from 09:00 to 16:30).
Blackboard Self-Help Information
The University has a wiki site which contains a range of pages regarding all aspects of using Blackboard Learn, such as start of term tips, how to tune your web browser for full Blackboard functionality and content issues. The wiki will keep you informed with information relating to Blackboard and is a useful place to start for any queries or issues you may have.
It is important that you are enrolled on the correct modules. The wiki page, 'Are you a registered student?' will advise you on checking your registration. You can also add or delete modules by processing a Module Amendment form - see the wiki page, 'How do I change my modules?' for more information.
Last Updated: 28 September 2016