| ELEMENT NAME | DESCRIPTION |
Major Service |
Graphic Design Service |
Service Name |
Graphic Design Service |
Service Description |
ICT Customer Services provide a bespoke graphic design service to staff throughout the University to assist with creation of eye-catching, interesting designs to aid teaching, promotion of events and dissemination of information through the production of posters, booklets, images, animated graphics, pop-up stands, banners and other literature. The graphics team will also advise on printing, and they can offer assistance to ensure your finished designs conform to the University's corporate identity guidelines. In addition to promotional work, the Graphic Design team can design materials for use in educational scenarios. These materials may include images for PowerPoint presentations and for the Web, as well as images and designs for handbooks, diagrammatical materials and representations of the 'real world' which may be difficult or impossible to capture in a photograph. |
Service Owner |
ICT Customer Services |
Business Process |
Graphic design requests are initially logged with the Service Desk and then allocated to a member of the graphic design team who will make any necessary follow-up contact with the user. |
Supporting Materials |
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How to obtain help |
The Service Desk provides support via telephone and email during normal working hours *, although messages may be left at any time using the Voicemail facility. Telephone: 028 9036 6777 (x66777) Email: servicedesk@ulster.ac.uk Web: www.ulster.ac.uk/isd/itus/servicedesk * Monday - Thursday: 9:00-17:00 and Friday: 9:00-16:30 |
Cost (where applicable) |
Not Applicable |
Service Metrics (KPI/SLA statement) |
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Who can avail of the service? |
The service is available to all faculties and departments of the University. |
Keywords |
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