Information Services
Microsoft Live@edu

Introducing the New Email and File Storage Service for University of Ulster Students

To use your University email account, please click here:	To use the online file storage service, please click here:

You must login using your University email address and your Live@edu password. It is also possible to move directly between your email account and your SkyDrive area. Further information on both services is provided below.

 

Getting Started Information for first time users

Email Overview

SkyDrive Overview

 

Getting Started:  information for first time users

	What is Live@edu?
	What do I need to login?
	How do I obtain my Live@edu account details?
	How do I access the service?
	What happens when I log in for the first time?

What is Live@edu?

The University, in co-operation with Microsoft, is providing all students with a communications environment which includes a hosted email service known as Live@edu and an online data storage service known as Skydrive.  Both new and returning students will be provided with new Live@edu accounts.

Email		Skydrive
	the Live@edu email service replaces the student Netmail service		the Microsoft online storage environment
	your mailbox capacity is 10 Gb		25 Gb of disk space
	spam and virus filtering		you can grant other Skydrive users access to specific files
	access via many platforms -  Microsoft Internet Explorer and Outlook -  Safari for Mac -  Opera for Windows -  Firefox (Mac and Windows)
	Note: Google Chrome users are able to log into their Live@edu account and open emails but may not be able to reply or compose new messages. Information Services would therefore recommend that students use alternative web browsers such as Microsoft Internet Explorer, Safari and Firefox to access Live@edu, either directly using the Outlook Live link or via the University Portal, which is our preferred route.

 What do I need to login?

To login to the service you will need:

	Your University email address (e.g. smith-abc@email.ulster.ac.uk)
	Your Live@edu password

How do I obtain my Live@edu account details?

Your Live@edu information will have been provided for you at enrolment.

OR

You can find your new email address and login details at:

ssb.ulster.ac.uk

	Login to the system with your Student ID number (Banner number) and PIN (your date of birth in the format ddmmyy).
	Your login details and email address for Live@edu will be available under 'Personal Information'.

OR

You can use the Password Kiosks in the Learning Resource Centres on each campus.
Logon to the Password Kiosks with your student ID number and PIN number then select the Live@edu option.

How Do I Access the Service?

	There will be a Useful Links icon on the Student Desktop in every corporate IT Laboratory. Select either the Live@edu or SkyDrive options and login as normal.
	Login via the links at the top of this page

What Happen s When I Login for the First Time?

When you first access the Live@edu service, you will be prompted to change the original password provided by the University. Your new password should be at least six characters in length and, preferably, contain a mixture of letters, numbers and other characters. It is also good practice to select the ‘Make my password expire every 72 days’ option.

You will be asked to provide a ‘Secret Answer’ to a specific question. This may be required if an issue arises with your account at a later stage. You will also be asked to provide an alternative (personal) email address (this may be used if a password issue arises).