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Information Services
Email
Email accounts are intended for use in all
communications connected with employment or a course of study at the
University. Any private or business mail accounts obtained prior to
joining the University should not be used for receipt or transmission of
University material. Conversely, a University email account should only
be used for authorised purposes described in the various regulatory
documents. Please ensure you have read the
University IT Policies
and our
Email
Service Statement and Guidelines.
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Accessing Your Email |
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A Username and Password
will be required. |
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Staff* |
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Students |
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To use your University email account,
please click here: |
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To use your
University email account, please click here: |
To use the online file storage
service, please click here: |
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An overview of the new Live@edu service
is published
here. |
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Information Services would like to
advise all students of a known compatibility issue between the
Google Chrome web browser
and the Student Live@edu mail system.
Google Chrome users are able to log into their Live@edu account and
open emails but may not be able to reply or compose new messages.
We therefore recommend that students use alternative web browsers
such as Microsoft Internet Explorer, Safari and Firefox to access
Live@edu, either directly using the Outlook Live link or via the
University Portal. |
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Associates of the University |
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Visitors to the University |
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Login to the staff email service
(listed above). * defined as
staff registered on the Human Resources staff database |
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Visitors should use
their personal email accounts. Use of University corporate student
workstations for web and email access must be
supported by a
University
Sponsor. |
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Password Issues |
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Staff |
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Students |
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Staff and Associate users
should use the online
Staff Password
Service.
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Password changes cannot
be made via telephone. Students should use the 'Forgot Password'
option that appears on the Live@edu login screen. |
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Staff wireless users login using their
current Active Directory/email password.
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Student wireless users
login using their current network password. New students can obtain their wireless password (i.e. their initial
network password) from a Password Kiosk (on campus) or via the
Banner Self Service web page. |
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Associates of the University |
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Visitors to the University |
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Please follow the
support route (as listed above) for a staff email account. |
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Visitors, who have been
granted access to our workstations, may obtain the password via the
Password Kiosks, located in the LRCs. |
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Associates of the University |
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Visitors to the University |
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provided with email accounts on the staff email service (MS Exchange).
This also allows for
access to University corporate services*, if required.
Please note that requests for access
to corporate services must be made on behalf of the user by
their
RAD Authoriser. An overview of the RAD system is available
here.
* e.g. Finance system,
Student Records |
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Visitors must use their own,
personal email accounts whilst on campus. |
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