ISD Service Catalogue

ELEMENT NAME	DESCRIPTION
Major Service Desk Category	Archives
Service Name	University Archive
Service Description (including technical requirements/Specifications)	Retention, storage, management and disposal, as appropriate, of University archive material. Providing access to the Archive.
Service Owner	Archives Team
Business Process (from a user perspective)	Administrative Departments and Faculties may contact the Archives Team for advice on the retention of Archive materials, or to arrange deposit of material in the Archive. The Archives Team will store archival material in the Archives store on Coleraine campus. Users wishing to retrieve or read archive material can apply to the Archives Team for access.
Supporting Materials	Retention and Disposal Schedule for University Records
How to obtain help	Contact the Archives Team Mr Joseph McLaughlin University Archivist and Rare Books Curator Telephone: 028 7012 4671 E-mail: jfe.mclaughlin@ulster.ac.uk Mrs Fiona Clyde Record and Archivist Assistant Telephone: 028 7012 4062 E-mail: f.clyde@ulster.ac.uk
Cost (where applicable)
Service Metrics (KPI/SLA statement)
Who can avail of the service?	Staff of the University; students of the University; members of the public (under the terms of the Freedom of Information Act)
Keywords	Archive Archives Archival Records