| ELEMENT NAME | DESCRIPTION |
Major Service |
Library |
Service Name |
Provision of Study Environments with Individual and Group Study Facilities |
Service Description |
A fundamental part of the library service is the provision of study environments within our Libraries. Most of the places available will be in open study areas. Within each Library there are distinct areas with and without desktop student PCs. Bookable group study rooms are also available. In some of our Libraries distinct areas reserved for silent study or for use of assistive technology are made available. Our responsibility covers the provision of these areas and the maintenance of conditions that are comfortable and conducive to study. |
Service Owner |
Library |
Business Process |
The ability to be in an environment that is conducive to academic study and work, with a range of materials (books, journals etc.) and services (Information Point) close to hand. This service is available at all times within Libraries during Library opening hours. Users can visit our Libraries in person. |
Supporting Materials |
http://library.ulster.ac.uk/ |
How to obtain help |
Induction and subject classes for new students explain all aspects of study and work within the Library. This guidance can always be repeated at our Information desks. Our published guides outline the study environments we provide |
Cost (where applicable) |
No cost |
Service Metrics (KPI/SLA statement) |
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Who can avail of the service? |
University of Ulster students and staff, or other fully registered borrowers, and to a lesser degree members of the public. |
Keywords |
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