ISD Service Catalogue

ELEMENT NAME	DESCRIPTION
Major Service Desk Category	Reprographic Services
Service Name	Smartcard (I.D. Card)
Service Description (including technical requirements/Specifications)	Manage project budget, consumables, equipment and softare. Co-ordinate ID card production during registration and supporting service throughout the year.
Service Owner	Reprographic Services
Business Process (from a user perspective)	Delivery of the Staff and Student I.D. card.
Supporting Materials	http://www.ulster.ac.uk/isd/reprographics/repro-leaflet.pdf
How to obtain help	Contact Mark Millar. Email: m.millar@ulster.ac.uk Phone: external 028 7124116; internal 24116
Cost (where applicable)
Service Metrics (KPI/SLA statement)
Who can avail of the service?	Any customer of the University
Keywords	Smartcard I.D. Card Student Card Staff Card