University of Ulster

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ELEMENT NAME DESCRIPTION

Major Service
Desk Category

Reprographic Services

Service Name

Print Procurement Advice

Service Description
(including technical
requirements/Specifications)

Assisting staff with new external print framework and other elements of outsourced printed material.

Service Owner

Reprographic Services

Business Process
(from a user perspective)

Provide guidance of the use of the external print supply framework. Offer quotes and help manage customer quotes (technical specifications etc). Work with Procurement to ensure compliance.

Supporting Materials

http://www.ulster.ac.uk/isd/reprographics/repro-leaflet.pdf

How to obtain help

Contact our Coleraine site for assistance: Number available in the Reprographic Services leaflet.

Cost (where applicable)

 

Service Metrics (KPI/SLA statement)

 

Who can avail of the service?

Any customer of the University

Keywords

External Printing

Print Procurement