ISD Service Catalogue

ELEMENT NAME	DESCRIPTION
Major Service Desk Category	Reprographic Services
Service Name	Binding Service
Service Description (including technical requirements/Specifications)	Binding services delivered in house for all customers. Advise students on thesis production and final binding preparation.
Service Owner	Reprographic Services
Business Process (from a user perspective)	Soft Binding – spiral/ring binding (generally used for project and thesis submission). Thermal Binding - glue binding (generally used for runs of booked and similar publications)
Supporting Materials	Reprographic Services leaflet
How to obtain help	Contact any of our campus locations for assistance. All numbers are available in the Reprographic Services leaflet.
Cost (where applicable)	Please enquire when you contact us.
Service Metrics (KPI/SLA statement)
Who can avail of the service?	Any customer of the University
Keywords	Binding Ring Binding Spiral Binding Thermal Binding