University of Ulster

ISD Service Catalogue

Archives

Business Applications

Data Centre and Servers

Document Management

Email and Calendaring

Hardware and Software

Identity and Access

Information Assurance

Information Provision

Library

Media Services

Networking

Reprographics

Staff Services

Student Services

Telecommunications

Training

Web Services

ELEMENT NAME DESCRIPTION

Major Service
Desk Category

Web Services

Service Name

Portal

Service Description
(including technical
requirements/Specifications)

Provides a gateway to access information and services including :

 Library Services

 Live@Edu

 Blackboard Learning

 Banner

 PACE

 Examination Details

 Sky Drive

 OPUS

Service Owner

Application Platform Delivery

Business Process
(from a user perspective)

Successful enrolment, successful inclusion on Human Resources Employee register or successful appointment as an Associate will automatically provision Portal access.

Supporting Materials

 

How to obtain help

Contact the ISD Service Desk

Email: servicedesk@ulster.ac.uk  Telephone: internal 66777

external: 028 9036 6777

Cost (where applicable)

Not Applicable

Service Metrics (KPI/SLA statement)

 

Who can avail of the service?

Enrolled students
All staff
Associates who indicate they require access to the Portal

Keywords

Portal