| ELEMENT NAME | DESCRIPTION |
Major Service |
Document Management |
Service Name |
Postgraduate Access to File Share Service via PCode |
Service Description |
The University File Share Service (FSS) is available to all staff for the storage of corporate data for administrative, academic and research purposes. In order to facilitate project and research collaboration between Academic Staff and Postgraduate Research Students, a requirement is that these students can also be granted access to the appropriate files and folders relevant to their research on the FSS via a Postgraduate account (known as a PCode). IMPORTANT NOTE: a PCode will provide access only to authorised FSS shares, no other staff services will be available – the Postgraduate Research Student will still retain their student Live@edu email account and other IT services (Portal, Blackboard, etc) will still be accessed via their student BCode. |
Service Owner |
ICT Infrastructure |
Business Process |
• PCode accounts are requested by an Academic sponsoring the
Postgraduate and authorized through the RAD system. • The PCode account is then provisioned by ISD. • Once the account is created, the RAD Authoriser should then request the specific FSS share access authorised for that PCode. • PCode account details are sent directly to the Postgraduate student in a sealed envelope. • The configuration of the FSS share as a mapped network drive on the Postgraduate workstation is the responsibility of the Faculty IT staff/ File Share Manager. A graphical workflow of the Business Process is represented here. (Click on image to open full size in PDF format)  |
Supporting Materials |
•
File Share Service • RAD – http://www.ulster.ac.uk/isd/itus/rad/ • Staff Password Service |
How to obtain help |
• Advice on obtaining a PCode should be referred initially to your Faculty File Share Manager or RAD Authoriser. • Please use the Staff Password Service facility to change passwords, or if a password has expired. Note that PCode passwords comply with the Staff Password Complexity and Expiry policies (outlined in the link above). Changing the PCode password will affect only access to FSS. For all other services you should continue to use your Student user details which are not changed by this process. The ISD Service Desk will provide advice on the provisioning process or issues encountered during configuration of the FSS drive mapping on the Postgraduate workstation. Email: servicedesk@ulster.ac.uk Telephone: 66777 External: 028 9036 6777 Policy or Strategy upon which service is based |
Cost (where applicable) |
No cost |
Service Metrics (KPI/SLA statement) |
• Once PCode details are requested via RAD, the account is provisioned
within one working day. • PCode accounts are disabled automatically as part of the normal Student Leaver process. They can also be disabled upon request from the Postgraduate, the sponsoring Academic or RAD Authoriser. • If a Student Hold is applied to the Postgraduate BCode, this hold will also automatically apply to the related PCode account. |
Who can avail of the service? |
All University Postgraduate students authorised by their Faculty. |
Keywords |
PCode Postgraduate RAD File Share Service (FSS)
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