University of Ulster

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ELEMENT NAME DESCRIPTION

Major Service
Desk Category

Library

Service Name

Provision of Online Reading Lists

Service Description
(including technical
requirements/Specifications)

Access to online versions of current reading lists with links to library catalogue entries as well as direct links to journal articles, databases, electronic books and other websites. The reading list database is fully searchable by lecturer's name, module code or description from the Library Homepage or by logging onto the University Portal or Blackboard Learn.

Service Owner

Library

Business Process
(from a user perspective)

Provides ready access to catalogue entries for printed sources contained on reading lists as well as direct access to electronic journals, books, databases and other web pages. Service available 24/7, except for system maintenance. Access directly from the Library Homepage (Reading List Link) or by logging on to the University Portal (Learning Resources tab) or via the Library Service Point on Blackboard Learn.

Supporting Materials

Acceptable Use Code of Practice (University of Ulster Information and Communication Equipments and Telephony)

How to obtain help

Library leaflet on searching the reading list database

Cost (where applicable)

No cost

Service Metrics (KPI/SLA statement)

 

Who can avail of the service?

Current University staff and students and other authorised researchers. Access available on and off campus via any internet computer

Keywords