University of Ulster

ISD Service Catalogue

Archives

Business Applications

Data Centre and Servers

Document Management

Email and Calendaring

Hardware and Software

Identity and Access

Information Assurance

Information Provision

Library

Media Services

Networking

Reprographics

Staff Services

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Telecommunications

Training

Web Services

ELEMENT NAME DESCRIPTION

Major Service
Desk Category

Library

Service Name

Access to Online Catalogue

Service Description
(including technical
requirements/Specifications)

Access to the bibliographic details on nearly 1 million printed material (including videos, DVDs, slides etc) held by the University Library. The catalogue is freely searchable from the Library homepage or by logging onto the University Portal or Blackboard Learn.

Service Owner

Library

Business Process
(from a user perspective)

Facilitates access to details on what is available on the library shelves across each of the campuses and also links to electronic books. Service available 24/7 except for system maintenance. Access directly from the Library Homepage (Library Catalogue Link), through the University Portal (Learning Resources Tab) or via the Library Service Point on Blackboard Learn. 

Supporting Materials

Acceptable Use Code of Practice (University of Ulster Information and Communication Equipments and Telephony)

How to obtain help

Library Leaflet on searching the Library Catalogue. Library webpage on how to search the catalogue.  

Cost (where applicable)

No cost

Service Metrics (KPI/SLA statement)

 

Who can avail of the service?

All bona fide researchers including current staff and students and other authorised researchers. Access is available on and off campus via any internet computer.

Keywords