| ELEMENT NAME | DESCRIPTION |
Major Service |
ICT Application Delivery |
Service Name |
Mobile Communications |
Service Description |
The University provides mobile phones (including iPhone for data use) and also Data Cards/USB modems to authorised staff. The current contract is provided by O2. |
Service Owner |
Telecommunications Manager |
Business Process |
Mobile Application Form is emailed direct from Telecoms – to be completed and signed by the Proposed User; also signed by the appropriate Senior Officer and then forwarded Telecoms for processing. Delivery is usually within 2-3 days (stocks permitting) |
Supporting Materials |
Acceptable Use Code of Practice (University of Ulster Information and Communication Equipments and Telephony) |
How to obtain help |
Contact the ISD Service Desk Email: servicedesk@ulster.ac.uk Telephone: internal 66777; external: 02890366777 |
Cost (where applicable) |
Costs for devices are available on request. |
Service Metrics (KPI/SLA statement) |
|
Who can avail of the service? |
Any member of staff who completes an application form and this is approved by their Senior Officer (ie Dean, Director or Pro-Vice-Chancellor). |
Keywords |
Mobile iPhone USB Modem O2
|
