University of Ulster

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ELEMENT NAME DESCRIPTION

Major Service
Desk Category

Business Applications

Service Name

Integra - Business Intelligence Reporting Toolkit

Service Description
(including technical
requirements/Specifications)

Integra is the University’s Corporate Financial System.

Access to Cost Centre and Menu options is managed by Integra’s internal functionality.

Amendments to the underlying software and administrative setting is available to System Administrators only.

Service Owner

ICT Application Delivery

Business Process
(from a user perspective)

Users wishing to apply for access to Integra must do so by applying through the RAD System (click on link). Authorisers (usually the staff member's line manager) will approve access to appropriate ledgers and groups. Once authorised, a user's access is configured by an administrator in the appropriate department (e.g. Finance, HR or Student System (BANNER) and the user is sent joining details by this person.

Supporting Materials

Acceptable Use Code of Practice (University of Ulster Information and Communication Equipments and Telephony)

How to obtain help

Contact the ISD Service Desk, email: servicedesk@ulster.ac.uk  telephone: 66777 external: 028 9036 6777

Cost (where applicable)

Not Applicable

Service Metrics (KPI/SLA statement)

 

Who can avail of the service?

All University Staff members may apply for access to Integra via the RAD system.

Keywords

Integra

Financial Systems