| ELEMENT NAME | DESCRIPTION |
Major Service |
Email and Calendaring |
Service Name |
University Email Account - Security Advice |
Service Description |
While the University takes proactive steps to protect the email accounts of staff and students, it is also imperative that you assist by being aware of security risks to your email account while online. A compromised email account not only disrupts your own email access and personal security, but may have wider consequences to the University – such as blacklisting of our email servers causing email bouncebacks affecting other users and possible corporate data compromise. All Staff and Students are reminded they must abide by the University Acceptable Use Code of Practice (PDF format) with respect to taking adequate safety precautions when using University email accounts. |
Service Owner |
ISD ICT Customer Services |
Business Process |
Information on Security Advice can be obtained by clicking on the link here. |
Supporting Materials |
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How to obtain help |
Contact the ISD Service Desk on extension 66777 or email servicedesk@ulster.ac.uk. |
Cost (where applicable) |
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Service Metrics (KPI/SLA statement) |
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Who can avail of the service? |
All current staff and students of the University |
Keywords |
Compromised email account Live@edu (student) Outlook (staff) Phishing email Security Spam email Spammers
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