University of Ulster

ISD Service Catalogue

Archives

Business Applications

Data Centre and Servers

Document Management

Email and Calendaring

Hardware and Software

Identity and Access

Information Assurance

Information Provision

Library

Media Services

Networking

Reprographics

Staff Services

Student Services

Telecommunications

Training

Web Services

ELEMENT NAME DESCRIPTION

Major Service
Desk Category

Library

Service Name

Access to Electronic Journals

Service Description
(including technical
requirements/Specifications)

Access to nearly 20,000 full-text journals, almost all are provided through University Library subscriptions. Accessible to all registered members of the University via a searchable database of titles from the Library Homepage or through the University Portal.

Service Owner

Library

Business Process
(from a user perspective)

Facilitates access to full-text electronic information resources available through the University Library. Service available 24/7, except for system maintenance. Access through the University Portal (Learning Resources tab), directly from the Library Homepage (Databases Link) or via the Library Service Point on Blackboard Learn.

Supporting Materials

Acceptable Use Code of Practice (University of Ulster Information and Communication Equipments and Telephony)

How to obtain help

Library Leaflet on finding electronic journals. Subject librarian support for individual help. Lecturer arranged library classes. 

Cost (where applicable)

Free to registered users.

Service Metrics (KPI/SLA statement)

 

Who can avail of the service?

Current University staff and students and other authorised affiliates. All Ulster staff and students are issued with an ID and network password which is used to access the online resources, both on and off campus.

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