| ELEMENT NAME | DESCRIPTION |
Major Service |
Library |
Service Name |
Access to Electronic Databases |
Service Description |
Access to over 400 subject-based databases covering bibliographic and full-text sources. Accessible to all registered members of the University via an alphabetic listing from the Library Homepage or through the University Portal. |
Service Owner |
Library |
Business Process |
Facilitates access to electronic information resources available through the University Library. Service available 24/7, except for system maintenance. Access through the University Portal (Learning Resources Tab), directly from the Library Homepage (Databases Link), or via the Library Service Point on Blackboard Learn. |
Supporting Materials |
Acceptable Use Code of Practice (University of Ulster Information and Communication Equipments and Telephony) |
How to obtain help |
Databases guides, subject librarian support for individual help, lecturer arranged library classes, short training videos for select databases. |
Cost (where applicable) |
Free to registered users. |
Service Metrics (KPI/SLA statement) |
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Who can avail of the service? |
Current University staff and students and other authorised affiliates. All Ulster staff and students are issued with an ID and network password which is used to access the online resources, both on and off campus. |
Keywords |
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