ICT Customer Services

Site Map

The ICT Customer Services web site is our primary channel for providing information to staff and students. The site contains details on the services and facilities offered by our department.

 

General Information
	Opening hours & holidays		Service Interruptions
	ICT Service Catalogue		Guidelines, policies and regulations
	Service Desk		News & Newsletter
	1. Email for staff and students 2. Frontbridge Filter Service		1. Training Services 2. Self Help:* guides and training materials
	Information for Visitors to the University		Wireless Services
	Information for Staff		Information for Students
	Important information for academic staff Student Network Service (inc. Teaching Rooms & Videoconferencing Suites)		Important information for all students Student Network Service
	Media Technology Equipment Online Booking Service Media Technology support		Information for new students: The Student Experience
	Support for Student Administration		Email information & guides
	Student Inductions		Printing facilities   FAQ
	Student IT Laboratories Request form for software installations		Student Guide
	Information Assurance: Services for Staff Information Services has developed a number of  services for staff that ensure the University meets compliance and data protection requirements.		Student IT Laboratories
	ICTCS & Faculty Liaison
	Software Services		Offers available to Students
	Creating documents for students: new guidelines for staff		Student Charter
	RAD - access to corporate systems		Examination Results
	Event Support
	Managed Staff Desktop Service

*The Self Help area is available to all staff and students at the University but is password protected.  For advice or enquiries about a password, please contact the Service Desk using a valid staff or student email address. Alternatively, please call at the Library Information Point on your campus.

Student access to our web pages is provided directly from the desktop in all our IT laboratories and PCs in Library/LRC areas.