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Library | ||||||
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ICT Customer Services | ||||||
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Reprographic Services | ||||||
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IICTC Activity | ||||||
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Directorate Project Information | ||||||
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ISD Student Charter | ||||||
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| Telephone Renewals: 028 903 68530 |
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Information Services
| Information Services is a major University administrative
department with responsibilities covering library, academic and administrative computing,
digital communications, media-technology services and reprographic services.
The Director of Information Services is Andrew Trimble. The department comprises a directorate, five major divisions, reprographic and archival services and an administration & finance team. A new departmental structure, designed to improve the ICT service to the University, has been developed.
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Microsoft Home Use Program now available
Under the Microsoft Campus Agreement, University of Ulster employees may purchase and download a copy of the Home Use suite of software, Microsoft Office Enterprise 2007 to install and use on a home computer. The cost of a download copy is £8.95 with an additional £9 (approx) for a DVD version. To
order a copy of the software: |
| Library | ICT Services |
| Library
services including electronic information services and document
delivery
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Service Desk, training, information and end-user services (including videoconferencing, media technology and IT support for teaching, learning and research). |
| Opening
Hours Who may use the facilities General Rules and conditions Code of Conduct/Breaches of regulations Athens registration rules Collections and Information Access Policy Preservation Strategy Policy on disposal of library stock. Performance indicators: 2001-2002, 2002-2003, 2003-2004, 2004-2005, 2005-2006, 2006-2007, 2007-2008, 2008-2009, 2009-2010
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Opening
hours and holidays Service Desk availability IT laboratories Media services General Principles of Good Conduct Work Safely Online: Golden Rules for both staff and students
Acceptable Use Code of Practice
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| Reprographic Services | University Archive |
| Corporate
photocopying and printing service. Promotional Leaflet containing information on: - Opening Hours - Who may use the facilities - General Rules and conditions Advisory Note on publishing work through the University |
The
Archives team is part of the Department of Information Services and is
based on the Coleraine campus. Archival activities are overseen by the
Advisory Group on Archives and Records Management. Foreword The Archive Collections The Archive Policies Retention & Disposal Schedule |
| The ISD Student Charter sets out the standards of service which the University aims to provide in terms of corporate Library, ICT and Reprographic services. | |
| What
The Charter does Consultation With Users Library ICT Customer Services Reprographics If Things Go Wrong Contacts Printable Copy Of Our Student Charter |
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Operational Statistics
The department provides an annual set of service-related operational statistics to the appropriate national body. These are SCONUL for library-related issues and UCISA for IT and Media related matters.