Student Charter

We have a Student Charter which explains what you can expect from the University in terms of the academic and other services available. The Charter also explains what we expect of our students.

In addition, we have developed a range of other Charters for specific services or for students groups with different needs.

These Charters include performance targets against which performance is measured and reviewed so that we can make improvements and meet higher targets in future.

Separate Charters have been developed for:

  • Teaching and Learning
  • Information Services (this includes the library and IT facilities)
  • Student Support (which includes counselling services and services for students with disabilities)
  • Career Development Centre
  • Residential Services
  • International Students
  • Research Students

The Student Charter is available for download in pdf format.