Online Enrolment for the 2012 /2013 Academic Year
If you are returning to the University in September 2012 to continue your studies you are not required to attend a formal enrolment session at the University and may enrol online from outside the University, for example from home or work. If you are undertaking a sandwich placement or intercalary year you must also enrol online.
All returning students are required to enrol online by accessing the online enrolment system on the web. This will allow you to view and amend your personal information, confirm course and modules details for the 2012/2013 academic year and organise fee payment.
You can re-enrol online from 9.00 am on Monday 3 September 2012.
You will be able to access it in one of two ways:
1. Log in to online enrolment through the Student Portal (go to My Studies tab and then to the Registration & Enrolment channel). You can login to the Portal at: http://portal.ulster.ac.uk/ To log into the Portal, you need your student ID number (your ID number begins with B00 ) and your network password.
2. Go to the following URL to log in directly to online enrolment http://ole.ulster.ac.uk You will need your Student ID number and your PIN (your ID number begins with a B00 and your PIN is a six digit number, originally set to your date of birth.)
In order to commence online enrolment, all outstanding tuition fees must be paid in full. Until payment has been received in full and processed, you will not have been permitted access to the online enrolment system. If you have outstanding fees owing please arrange for these to be paid immediately by sending a cheque made payable to the University of Ulster and addressed to the Income Accountant, University of Ulster, Cromore Road, Coleraine, Co Londonderry BT52 1SA. You may also pay by cash, cheque or credit card in person at the cashiers' office on your campus.
If you have any queries, please contact the fees office by telephone on +44(0) 2870 12 4252 or by fax on +44 (0) 2870 12 3255 or alternatively you can e-mail firstname.lastname@example.org
You should also check the Tuition Fees Payment Policy for 2012/13 before trying to enrol to ensure that you can meet the requirements for 2012/13 academic year.
The policy can be found at http://www.ulster.ac.uk/finance/fees
Students should complete their online enrolment before the start of the 2012/13 academic year. If you cannot use a PC with web access outside the university, then you can come into the university before the start of the academic year and use one here.
You should remember that you will not be able to receive your student loan or access learning materials on WebCT until you have completed online enrolment.
If you feel that you will require advice from your Course Director/Studies Adviser on your choice of modules for next year, then you should contact them before enrolling. Details of all the modules available can be found on the web at
Students who did not progress normally in May/June 2012 and who have to resit examinations or to resubmit coursework will not be able to take part in online enrolment until their academic progress has been confirmed and their record updated to reflect this. Students who were on placement cannot enrol online until their progress for 2011/12 has been approved by a Board of Examiners.
If you are currently in the final year of your course and expect to complete your studies in September/October 2012, then it is not necessary for you to re-enrol and you should ignore these instructions.
Online Enrolment Helpline
If you are unable to access the online enrolment page through your web browser, have a query about your Student ID or PIN Number, or have difficulty completing the online enrolment screens you should contact the Online Enrolment helpline number below which will operate from 3 September 2012 onwards:
+ 44 (0)28 7012 3450 available from 9am to 5pm Monday to Thursday and 9am to 4pm on Friday
or email the appropriate Registry Office as follows:
If you have forgotten your network password, then you can find it out in one of two ways:
If you are on campus, there are dedicated PCs, known as Password Kiosks, that are normally located close to Information Points within the LRC's. You will need your Student ID Number and PIN to login to the Password Kiosk.
Once in, select the option to obtain your initial network password.
If you are off-campus (i.e. at home or work) the information is available from View Personal Information page within Banner Self Service system. Again, you will need to log in with your Student ID and PIN and then select the appropriate option.
If you have problems with fees you should contact the Fees Office as follows:
Telephone: +44 (0) 28 7012 4252